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Operations
Incident Communications
Use when something is broken in production or during incident follow-through: severity levels, the four-line update posted on a clock, the shape-not-stack-trace rule for the founder, driving a revert or fix through a coding agent to confirmed, the blameless post-mortem within days, action items tracked to closure, and alert hygiene. Maintains Knowledge/Organizations/incident-protocol.md and Knowledge/Organizations/incidents/.
Part of these packs.
Skills travel in packs — pick one and your Righthand arrives already equipped with everything the job needs.
- 3 skills
Handling Incidents
The incident layer. When something breaks the right people hear about it on a clock, the fix gets dispatched and confirmed, the blameless post-mortem lands within days, its action items get tracked to closure, and alerts that fire without a human action get fixed or deleted.
- 28 skills
Software Development
The engineering lead and product manager a founder wishes they could afford as one hire. Code shipped through coding agents against scenarios written first, delivery always visible, users listened to and measured, the system kept healthy, launches coordinated, and a rhythm that protects maker time.
- 9 skills
Technical Health
The unglamorous maintenance nobody asks for. Dependencies and CVEs handled weekly in small batches, a tech-debt ledger with real interest rates paid down every week, incidents followed through to a closed post-mortem, and docs that describe the system that exists.
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