Get a podcast guest’s name before an episode release
Example: A guest's email uses a business name. The recorded introduction uses a former job title, and the release is tomorrow.
An assistant is an alternative when a guest reply contains different publication decisions.
A contact record is sufficient when the current name, title, and pronunciation already have confirmation.
This article is from Righthand. The customer story and result are illustrative.
The work that the customer wants
A guest's email uses a business name. The recorded introduction uses a former job title, and the release is tomorrow.
The producer supplies the introduction text and guest email. The producer gives approval for the final audio and release.
The Righthand has its own email address and phone number. You can give instructions by email, text, phone, or Slack. Righthand introduction.
For this example, the Righthand uses its own email address. It identifies itself as the team's assistant. Company account access is a different setup choice. Account connections.
The request to the Righthand
Send the guest the supplied name and title.
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Get the name and title that the guest wants in the introduction.
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Get pronunciation information for a replacement introduction.
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Send the request about the episode content to the producer.
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Send the podcast producer the result in this conversation.
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Use Pacific time for the deadline.
What the Righthand does
The Righthand sends these questions by email. It sends the reply to the podcast producer.
A correction to a title does not give permission to promise an edit to the episode.
An illustrative result
The guest gives a new title and pronunciation. The guest also wants a sentence removed from the discussion.
The producer records the corrected introduction and makes a different decision about the content request.
Access and permission
If you want direct account access, connect the account independently. Make sure that the Righthand has the necessary operation and access. A catalog entry does not establish each available action. Connection Permissions.
With Ask, an outward instruction must identify the recipient and task. New approval can be necessary for a changed commitment. Connection tool permissions are another required control. Communications Policy.
Try the procedure with one task
- Give the Righthand one task with a teammate as the contact.
- Make sure that the teammate receives the permitted email.
- Tell the teammate to reply with a different request.
- Compare the returned decision with that reply.
- Examine the email records in Activity.