How to use a Righthand with Campaign Monitor

Build the client report around one campaign

Use Righthand with Campaign Monitor to prepare a client-facing report draft from an approved campaign source. The useful result preserves the campaign's identity and metric definitions while separating factual observations from proposed interpretation. Delivery to the client remains a separate reviewed communication.

Campaign Monitor's campaign API guide describes campaign summaries and paged recipient reports such as bounces. Keep the client account, campaign ID, and reporting cutoff attached to the draft. A campaign title alone can be reused across clients or repeated sends.

Define the reporting agreement

Give the client, campaign, approved metrics, comparison period, and source reports. For an illustrative agency newsletter review, the client brief might require delivery exceptions, primary-link activity, and outstanding measurement questions rather than a general claim of campaign success.

Inspect Campaign Monitor's actual tools in integrations. If summaries or detailed recipient reports are absent, supply an approved export or scoped browser review. Do not claim that a native connection includes campaign sending, subscriber changes, or all client accounts.

A complete illustrative request

At 2 PM America/Los_Angeles on Thursday, review the named client's selected Campaign Monitor campaign and approved reporting extract. Draft a private client-report worksheet with campaign ID, send time, reporting cutoff, source-labeled summary metrics, hard and soft bounce evidence, and primary-link observations. Mark unavailable conversion information explicitly. Do not send the report, resend the campaign, or change subscribers. Deliver to me for account-manager review and reconcile detailed-report pagination and totals against the summary.

The example is illustrative. The account manager supplies the client's reporting agreement and approves what interpretation belongs in the final communication.

Define the result without overstating outcomes

An example observation could say: “Summary and bounce report supplied; detailed report covers only the first retrieved page; delivery exception analysis remains incomplete.” That is more useful than a confident low-bounce conclusion based on partial evidence.

A click can be reported as recorded activity without being labeled a purchase or qualified lead. If the client supplies a conversion source, preserve its time window and matching rule. Do not invent attribution from similar dates alone.

Reconcile before client delivery

On repeat reviews, match the campaign ID and update metrics for the new cutoff. Label changed totals rather than silently replacing a previously delivered report. Keep the original snapshot available for the account manager to explain the revision.

Permissions or client-account selection can produce missing reports. Return the affected scope and approved fallback. If external delivery is later authorized, confirm the exact recipient, approved copy, and attachments, then retain the actual send evidence separately from the reporting draft.

Use Righthand connection permissions to define reviewed actions. Check pricing for recurring agency reporting and keep each client's sources and destinations clearly separated.