Get an exam venue desk layout decision
Example: An adult certification exam must have individual desks. The venue gives an offer for shared tables because its individual desks are unavailable.
An assistant is an alternative when venue availability must have an external approval.
A venue specification is sufficient when the provider already accepted the exact layout.
This article is from Righthand. The customer story and result are illustrative.
The work that the customer wants
An adult certification exam must have individual desks. The venue gives an offer for shared tables because its individual desks are unavailable.
The administrator supplies the exam provider's room requirements and venue email. The provider gives a decision about permitted arrangements.
The Righthand has its own email address and phone number. You can give instructions by email, text, phone, or Slack. Righthand introduction.
For this example, the Righthand uses its own email address. It identifies itself as the team's assistant. Company account access is a different setup choice. Account connections.
The request to the Righthand
Send the venue the supplied desk requirements.
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Get the available table dimensions and quantities.
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Send the proposed arrangement to the exam provider.
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Get approval before you give confirmation of the room.
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Send the exam administrator the result in this conversation.
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Use Pacific time for the deadline.
What the Righthand does
The Righthand sends these questions by email. It sends the reply to the exam administrator.
The exam provider must give approval for the room layout.
An illustrative result
The venue gives an offer for ten shared tables. The provider did not accept that layout for twenty candidates.
The administrator gets the provider's decision or selects another venue.
Access and permission
If you want direct account access, connect the account independently. Make sure that the Righthand has the necessary operation and access. A catalog entry does not establish each available action. Connection Permissions.
With Ask, an outward instruction must identify the recipient and task. New approval can be necessary for a changed commitment. Connection tool permissions are another required control. Communications Policy.
Try the procedure with one task
- Give the Righthand one task with a teammate as the contact.
- Make sure that the teammate receives the permitted email.
- Tell the teammate to reply with a different request.
- Compare the returned decision with that reply.
- Examine the email records in Activity.