Get a guide’s decision about a walking tour group’s pace
Example: A private group accepted a walking route. The organizer now tells the guide that the group wants more rest stops.
An assistant is an alternative when a group preference changes the guide's route decision.
A tour description is sufficient when the organizer accepts the existing route and pace.
This article is from Righthand. The customer story and result are illustrative.
The work that the customer wants
A private group accepted a walking route. The organizer now tells the guide that the group wants more rest stops.
The owner supplies the route summary and organizer email. The guide gives approval for the final route and pace.
The Righthand has its own email address and phone number. You can give instructions by email, text, phone, or Slack. Righthand introduction.
For this example, the Righthand uses its own email address. It identifies itself as the team's assistant. Company account access is a different setup choice. Account connections.
The request to the Righthand
Contact the organizer about the requested rest stops.
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Get the preferred maximum walking period between stops.
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Send the request to the guide.
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Get approval before you give a changed route or duration.
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Send the tour owner the result in this conversation.
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Use Pacific time for the deadline.
What the Righthand does
The Righthand sends these questions by email. It sends the reply to the tour owner.
The guide must give replies to route and accessibility questions. Medical suitability remains outside this administrative task.
An illustrative result
The organizer wants a stop each twenty minutes. The current route has a longer section without a planned stop.
The guide gives a decision about whether to change the route or offer another tour.
Access and permission
If you want direct account access, connect the account independently. Make sure that the Righthand has the necessary operation and access. A catalog entry does not establish each available action. Connection Permissions.
With Ask, an outward instruction must identify the recipient and task. New approval can be necessary for a changed commitment. Connection tool permissions are another required control. Communications Policy.
Try the procedure with one task
- Give the Righthand one task with a teammate as the contact.
- Make sure that the teammate receives the permitted email.
- Tell the teammate to reply with a different request.
- Compare the returned decision with that reply.
- Examine the email records in Activity.