Get a restaurant private-room menu decision
Example: A restaurant has a private dinner reservation. The host has not selected between two approved menus, and purchasing starts tomorrow.
An assistant is an alternative when menu selection must lead to a chef's decision about exceptions.
A menu selection form is sufficient when every requested choice is within the approved menu.
This article is from Righthand. The customer story and result are illustrative.
The work that the customer wants
A restaurant has a private dinner reservation. The host has not selected between two approved menus, and purchasing starts tomorrow.
The manager supplies the menus, guest count, and host email. The chef gives approval for substitutions and food requirements.
The Righthand has its own email address and phone number. You can give instructions by email, text, phone, or Slack. Righthand introduction.
For this example, the Righthand uses its own email address. It identifies itself as the team's assistant. Company account access is a different setup choice. Account connections.
The request to the Righthand
Send the host the two approved menus.
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Get the selected menu before Tuesday at 2 PM.
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Get the number of guests for each supplied meal choice.
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Send substitution requests to the event manager.
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Send the event manager the result in this conversation.
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Use Pacific time for the deadline.
What the Righthand does
The Righthand sends these questions by email. It sends the reply to the event manager.
The assistant must not give allergen or food safety assurances.
An illustrative result
The host selects menu A for eighteen guests. Two guests want items outside that menu.
The manager gets the chef's decision before giving confirmation of the final meal plan.
Access and permission
If you want direct account access, connect the account independently. Make sure that the Righthand has the necessary operation and access. A catalog entry does not establish each available action. Connection Permissions.
With Ask, an outward instruction must identify the recipient and task. New approval can be necessary for a changed commitment. Connection tool permissions are another required control. Communications Policy.
Try the procedure with one task
- Give the Righthand one task with a teammate as the contact.
- Make sure that the teammate receives the permitted email.
- Tell the teammate to reply with a different request.
- Compare the returned decision with that reply.
- Examine the email records in Activity.