Get a book index correction from an author
Example: A publisher has an index proof for a book. Two entries use different names for the same place, and printing starts next week.
An assistant is an alternative when the correction must have source knowledge from the author.
An index search is sufficient when the approved style sheet already gives the correct name.
This article is from Righthand. The customer story and result are illustrative.
The work that the customer wants
A publisher has an index proof for a book. Two entries use different names for the same place, and printing starts next week.
The editor supplies the two entries, page references, and author email. The editor will give approval for the final index.
The Righthand has its own email address and phone number. You can give instructions by email, text, phone, or Slack. Righthand introduction.
For this example, the Righthand uses its own email address. It identifies itself as the team's assistant. Company account access is a different setup choice. Account connections.
The request to the Righthand
Send the author the two supplied index entries.
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Get the preferred place name before Thursday at noon.
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Get the author's explanation if the entries identify different places.
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Send the answer to the production editor.
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Send the production editor the result in this conversation.
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Use Pacific time for the deadline.
What the Righthand does
The Righthand sends these questions by email. It sends the reply to the production editor.
The assistant must not combine entries merely because their names are similar.
An illustrative result
The author tells the editor that the names identify different places. Both entries must remain, with a new description for one place.
The editor sends the distinction to the indexer and examines the corrected proof.
Access and permission
If you want direct account access, connect the account independently. Make sure that the Righthand has the necessary operation and access. A catalog entry does not establish each available action. Connection Permissions.
With Ask, an outward instruction must identify the recipient and task. New approval can be necessary for a changed commitment. Connection tool permissions are another required control. Communications Policy.
Try the procedure with one task
- Give the Righthand one task with a teammate as the contact.
- Make sure that the teammate receives the permitted email.
- Tell the teammate to reply with a different request.
- Compare the returned decision with that reply.
- Examine the email records in Activity.