Get confirmation of an apiary retail jar label proof
Example: A honey business has a label proof for a retail order. The buyer wants its store name, but the proof has an old address.
An assistant is an alternative when buyer branding must stay separate from product claims.
An approved label proof is sufficient when every requested element already has approval.
This article is from Righthand. The customer story and result are illustrative.
The work that the customer wants
A honey business has a label proof for a retail order. The buyer wants its store name, but the proof has an old address.
The owner supplies the proof and buyer email. The owner gives approval for the final label and required product wording.
The Righthand has its own email address and phone number. You can give instructions by email, text, phone, or Slack. Righthand introduction.
For this example, the Righthand uses its own email address. It identifies itself as the team's assistant. Company account access is a different setup choice. Account connections.
The request to the Righthand
Send the buyer the supplied store-name proof.
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Get the current store address for that label.
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Get the buyer's approval of the store-name spelling.
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Send the product wording change to the owner.
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Send the business owner the result in this conversation.
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Use Pacific time for the deadline.
What the Righthand does
The Righthand sends these questions by email. It sends the reply to the business owner.
The assistant must not add product claims or give advice about labeling requirements.
An illustrative result
The buyer gives approval for the name and supplies a new address. It also wants a product claim that the owner did not give approval for.
The owner gives a decision about the product wording before the corrected label goes to production.
Access and permission
If you want direct account access, connect the account independently. Make sure that the Righthand has the necessary operation and access. A catalog entry does not establish each available action. Connection Permissions.
With Ask, an outward instruction must identify the recipient and task. New approval can be necessary for a changed commitment. Connection tool permissions are another required control. Communications Policy.
Try the procedure with one task
- Give the Righthand one task with a teammate as the contact.
- Make sure that the teammate receives the permitted email.
- Tell the teammate to reply with a different request.
- Compare the returned decision with that reply.
- Examine the email records in Activity.