Get confirmation of a farmers market stall move
Example: A market must move a vendor's stall because of a repair. The proposed location has less space than the current stall.
An assistant is an alternative when a physical change leads to a fee decision.
A stall map is sufficient when the vendor already accepted the new location and terms.
This article is from Righthand. The customer story and result are illustrative.
The work that the customer wants
A market must move a vendor's stall because of a repair. The proposed location has less space than the current stall.
The manager supplies the new location dimensions and vendor email. The manager gives approval for stall assignments and fees.
The Righthand has its own email address and phone number. You can give instructions by email, text, phone, or Slack. Righthand introduction.
For this example, the Righthand uses its own email address. It identifies itself as the team's assistant. Company account access is a different setup choice. Account connections.
The request to the Righthand
Send the vendor the proposed location and dimensions.
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Get the vendor's decision about the available space.
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Get the access requirement for the display.
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Send a request for a different fee to the manager.
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Send the market manager the result in this conversation.
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Use Pacific time for the deadline.
What the Righthand does
The Righthand sends these questions by email. It sends the reply to the market manager.
The assistant must not treat acceptance of the space as acceptance of every commercial term.
An illustrative result
The vendor can use the new location with a smaller display. The vendor wants a reduced fee for the day.
The manager gives a decision about the fee before the assistant gives confirmation of the move.
Access and permission
If you want direct account access, connect the account independently. Make sure that the Righthand has the necessary operation and access. A catalog entry does not establish each available action. Connection Permissions.
With Ask, an outward instruction must identify the recipient and task. New approval can be necessary for a changed commitment. Connection tool permissions are another required control. Communications Policy.
Try the procedure with one task
- Give the Righthand one task with a teammate as the contact.
- Make sure that the teammate receives the permitted email.
- Tell the teammate to reply with a different request.
- Compare the returned decision with that reply.
- Examine the email records in Activity.