Get confirmation of a community repair donation transport
Example: A business gives an offer for tables for a community workshop. The tables must leave by Friday, but the workshop's volunteer van is available Saturday.
An assistant is an alternative when a useful donation depends on a practical transport decision.
A donation inventory is sufficient when transport already has agreement.
This article is from Righthand. The customer story and result are illustrative.
The work that the customer wants
A business gives an offer for tables for a community workshop. The tables must leave by Friday, but the workshop's volunteer van is available Saturday.
The owner supplies dimensions and donor email. The owner gives approval for collection commitments.
The Righthand has its own email address and phone number. You can give instructions by email, text, phone, or Slack. Righthand introduction.
For this example, the Righthand uses its own email address. It identifies itself as the team's assistant. Company account access is a different setup choice. Account connections.
The request to the Righthand
Get the donor's latest permitted collection time.
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Get the loading access instructions.
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Send the deadline to the project owner.
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Get approval before you offer collection.
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Send the project owner the result in this conversation.
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Use Pacific time for the deadline.
What the Righthand does
The Righthand sends these questions by email. It sends the reply to the project owner.
The assistant must not accept goods when the project has no collection arrangement.
An illustrative result
The donor can keep the tables until Saturday morning but tells the owner to complete collection before 10 AM.
The owner gives a decision about whether the volunteer van can complete collection before giving acceptance of the donation.
Access and permission
If you want direct account access, connect the account independently. Make sure that the Righthand has the necessary operation and access. A catalog entry does not establish each available action. Connection Permissions.
With Ask, an outward instruction must identify the recipient and task. New approval can be necessary for a changed commitment. Connection tool permissions are another required control. Communications Policy.
Try the procedure with one task
- Give the Righthand one task with a teammate as the contact.
- Make sure that the teammate receives the permitted email.
- Tell the teammate to reply with a different request.
- Compare the returned decision with that reply.
- Examine the email records in Activity.