# Righthand and Notion Custom Agents for a record update approval

Example: A project record must have a new date only after a customer accepts it. The record must not change from a proposed date alone.

By Righthand Team · 2026-10-21

Source: https://www.righthand.ai/blog/righthand-and-notion-custom-agents-for-a-record-update-approval

Select the account path that keeps the acceptance condition in your test. Native workspace access can make Notion sufficient.

This article is from Righthand. It uses primary product documentation checked on October 13, 2026. The examples are illustrative, not performance tests.

## The buyer's task

A project record must have a new date only after a customer accepts it. The record must not change from a proposed date alone.

## The documented Notion Custom Agents path

The Notion documentation gives information about Custom Agents that use granted pages and databases, triggers, schedules, and certain connected apps. Business or Enterprise access is necessary. [Official documentation](https://www.notion.com/help/custom-agents).

Configure the Custom Agent's source, trigger, and permitted action for this condition. Do a test of the difference between proposal and acceptance.

## The Righthand path

A Righthand is an assistant with its own contact details, connected accounts, and recurring responsibilities. You can give instructions by email, text, phone, or Slack. [Righthand introduction](https://docs.righthand.ai/introduction).

> Read the supplied customer proposal.
>
> Send the proposed date to the owner.
>
> Change an available record only after the accepted decision and permission.
>
> Send the owner the result in this conversation.
>
> Get approval before you change a price or accepted commitment.

The assistant reads the supplied information and carries out the permitted task. It sends a new question when the reply makes an owner decision necessary.

With **Ask**, an outward instruction must identify the recipient and action. Connection tool permissions are another required control. [Communications Policy](https://docs.righthand.ai/security/external-communications).

For direct account reads or writes, the actual connection operation and access are necessary. Supplying information in a message is a different procedure from direct account access. [Connections](https://docs.righthand.ai/guides/adding-your-first-connection).

## An illustrative result

> The customer proposed Monday. The owner did not accept that date.

The owner gives a decision before either procedure writes the record.

## Compare the work that remains

Examine the work in Righthand [Activity](https://docs.righthand.ai/guides/working-with-your-righthand). Examine the applicable records in Notion Custom Agents independently. This article contains no executed comparison results.

## Costs and existing work

Read current plans before purchase. [Righthand pricing](https://www.righthand.ai/pricing) supplies its plan information. Notion Custom Agents account terms determine access and usage for that product.

Compare total required accounts, setup, observed usage, and corrections. Do not equate unlike usage units or treat a subscription price as cost per completed task.

[Get a Righthand](https://teams.righthand.ai). [Read the alternative's documentation](https://www.notion.com/help/custom-agents).