# Righthand and Make for an event response branch

Example: A registration workflow records participant choices. One adult participant wants a format that the event does not offer.

By Righthand Team · 2026-10-21

Source: https://www.righthand.ai/blog/righthand-and-make-for-an-event-response-branch

Make is an alternative for known branching conditions. Righthand is an alternative for responsibility for a conversation that reaches a different decision.

This article is from Righthand. It uses primary product documentation checked on October 13, 2026. The examples are illustrative, not performance tests.

## The buyer's task

A registration workflow records participant choices. One adult participant wants a format that the event does not offer.

## The documented Make path

The Make documentation gives information about modules as scenario building blocks, including triggers and action modules. The selected modules determine the scenario's operations. [Official documentation](https://help.make.com/types-of-modules).

Use the registration module and configured branches for supported choices. Define what happens when a choice has no accepted branch.

## The Righthand path

A Righthand is an assistant with its own contact details, connected accounts, and recurring responsibilities. You can give instructions by email, text, phone, or Slack. [Righthand introduction](https://docs.righthand.ai/introduction).

> Read the supplied request.
>
> Send the participant an email with the approved alternatives.
>
> Send a request outside those alternatives to the organizer.
>
> Send the owner the result in this conversation.
>
> Get approval before you change a price or accepted commitment.

The assistant reads the supplied information and carries out the permitted task. It sends a new question when the reply makes an owner decision necessary.

With **Ask**, an outward instruction must identify the recipient and action. Connection tool permissions are another required control. [Communications Policy](https://docs.righthand.ai/security/external-communications).

For direct account reads or writes, the actual connection operation and access are necessary. Supplying information in a message is a different procedure from direct account access. [Connections](https://docs.righthand.ai/guides/adding-your-first-connection).

## An illustrative result

> The participant cannot use the alternatives and wants a refund.

The organizer sends the request to its financial decision owner.

## Compare the work that remains

Examine the work in Righthand [Activity](https://docs.righthand.ai/guides/working-with-your-righthand). Examine the applicable records in Make independently. This article contains no executed comparison results.

## Costs and existing work

Read current plans before purchase. [Righthand pricing](https://www.righthand.ai/pricing) supplies its plan information. Make account terms determine access and usage for that product.

Compare total required accounts, setup, observed usage, and corrections. Do not equate unlike usage units or treat a subscription price as cost per completed task.

[Get a Righthand](https://teams.righthand.ai). [Read the alternative's documentation](https://help.make.com/types-of-modules).