# Get confirmation of a uniform supplier employee size correction

Example: A supplier prepared uniforms from a company order. One employee sent a new size after the order deadline.

By Righthand Team · 2026-10-17

Source: https://www.righthand.ai/blog/confirm-a-uniform-supplier-employee-size-correction

An assistant is an alternative when a correction affects delivery and cost.

An order portal is sufficient when it accepts the exact correction without changed terms.

This article is from Righthand. The customer story and result are illustrative.

## The work that the customer wants

A supplier prepared uniforms from a company order. One employee sent a new size after the order deadline.

The manager supplies the original and corrected size requests. The supplier email belongs to the approved order.

The Righthand has its own email address and phone number. You can give instructions by email, text, phone, or Slack. [Righthand introduction](https://docs.righthand.ai/introduction).

For this example, the Righthand uses its own email address. It identifies itself as the team's assistant. Company account access is a different setup choice. [Account connections](https://docs.righthand.ai/guides/adding-your-first-connection).

## The request to the Righthand

> Send the supplier the supplied size correction.
>
> Get the supplier’s decision about the size change.
>
> Get the changed delivery date or charge.
>
> Send the answer to the purchasing manager.
>
> Send the purchasing manager the result in this conversation.
>
> Use Pacific time for the deadline.

## What the Righthand does

The Righthand sends these questions by email. It sends the reply to the purchasing manager.

Keep the size correction limited to the identified employee.

## An illustrative result

> The supplier can change the size with a later delivery. The original delivery date no longer has supplier confirmation.

The manager gives a decision about whether to accept the delay or order a separate replacement.

## Access and permission

If you want direct account access, connect the account independently. Make sure that the Righthand has the necessary operation and access. A catalog entry does not establish each available action. [Connection Permissions](https://docs.righthand.ai/guides/add-a-connection).

With **Ask**, an outward instruction must identify the recipient and task. New approval can be necessary for a changed commitment. Connection tool permissions are another required control. [Communications Policy](https://docs.righthand.ai/security/external-communications).

## Try the procedure with one task

1. Give the Righthand one task with a teammate as the contact.
2. Make sure that the teammate receives the permitted email.
3. Tell the teammate to reply with a different request.
4. Compare the returned decision with that reply.
5. Examine the email records in [Activity](https://docs.righthand.ai/guides/working-with-your-righthand).

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