# Get an office locker reassignment reply

Example: An employee moved teams but still uses a locker in the former area. Another employee must have that locker next week.

By Righthand Team · 2026-10-17

Source: https://www.righthand.ai/blog/collect-a-office-locker-reassignment-reply

An assistant is an alternative when one reassignment depends on another practical arrangement.

A reminder is sufficient when the employee already has a replacement locker.

This article is from Righthand. The customer story and result are illustrative.

## The work that the customer wants

An employee moved teams but still uses a locker in the former area. Another employee must have that locker next week.

The manager supplies the employee email and approved collection deadline. Staff give approval for locker access.

The Righthand has its own email address and phone number. You can give instructions by email, text, phone, or Slack. [Righthand introduction](https://docs.righthand.ai/introduction).

For this example, the Righthand uses its own email address. It identifies itself as the team's assistant. Company account access is a different setup choice. [Account connections](https://docs.righthand.ai/guides/adding-your-first-connection).

## The request to the Righthand

> Contact the employee about the supplied locker.
>
> Get the date for removal of personal items.
>
> Send the request for more time to the facilities manager.
>
> Send the facilities manager the result in this conversation.
>
> Use Pacific time for the deadline.

## What the Righthand does

The Righthand sends these questions by email. It sends the reply to the facilities manager.

Facilities staff must give approval for locker access and removal of personal items.

## An illustrative result

> The employee can empty the locker Friday but must have a new locker before then. No new assignment exists.

The manager gives the employee an available locker before giving confirmation of the move.

## Access and permission

If you want direct account access, connect the account independently. Make sure that the Righthand has the necessary operation and access. A catalog entry does not establish each available action. [Connection Permissions](https://docs.righthand.ai/guides/add-a-connection).

With **Ask**, an outward instruction must identify the recipient and task. New approval can be necessary for a changed commitment. Connection tool permissions are another required control. [Communications Policy](https://docs.righthand.ai/security/external-communications).

## Try the procedure with one task

1. Give the Righthand one task with a teammate as the contact.
2. Make sure that the teammate receives the permitted email.
3. Tell the teammate to reply with a different request.
4. Compare the returned decision with that reply.
5. Examine the email records in [Activity](https://docs.righthand.ai/guides/working-with-your-righthand).

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