# Asset locations and permission to collect for a loan

Example: A borrowed instrument is at a theater. A courier wants to collect it, but the owner did not identify that courier.

By Righthand Team · 2026-10-23

Source: https://www.righthand.ai/blog/asset-locations-and-permission-to-collect-for-a-loan

Use location for planning. Use permission for release, because knowledge of an address does not establish authority.

This article is from Righthand. The story and result are illustrative.

## Two records with different meanings

An asset location identifies where the source puts the item.

Collection permission identifies who can receive or release the item.

## The customer's situation

A borrowed instrument is at a theater. A courier wants to collect it, but the owner did not identify that courier.

The owner gives the Righthand the identified source material and relevant contacts. A Righthand is an assistant with email, text, phone, and Slack communication. [Introduction](https://docs.righthand.ai/introduction).

## The request to the Righthand

> Read the supplied location and approved collectors.
>
> Send the courier authority question.
>
> Contact the owner about the permitted clarification.
>
> Send the owner the result in this conversation.
>
> Get approval before you change an accepted commitment.

The assistant reads the sources for their different meanings. It compares the relevant facts and sends the difference to the owner.

If the request permits contact, the assistant sends the identified question to the supplied recipient. Send the reply to the person responsible for the decision.

## An illustrative result

> The instrument location is known. Courier collection authority remains unanswered.

The owner identifies a permitted collector before transport starts.

## Set access and authority for the actual task

Supplied source material can be sufficient for the first procedure. For direct account access, a connection with the applicable operation and Righthand access is necessary. [Connections](https://docs.righthand.ai/guides/adding-your-first-connection).

For an external action, identify the recipient and task. **Ask** uses an explicit instruction or approval. Connection tool permissions are another required control. [Communications Policy](https://docs.righthand.ai/security/external-communications).

## Try the difference with one case

1. Give the assistant one example of each source.
2. Include a difference that affects the task.
3. Compare the returned difference with both sources.
4. Make sure that the test recipient receives a permitted message.
5. Examine the work in [Activity](https://docs.righthand.ai/guides/working-with-your-righthand).

A satisfactory result must keep the difference and identify the next owner decision. It must not silently replace one source with the other.

## When another approach is sufficient

A direct record or a human review can be sufficient when it gives the answer and no further conversation is necessary. A Righthand is an alternative when you want responsibility for the next information request and decision handoff.

[Compare plans](https://www.righthand.ai/pricing). [Get a Righthand](https://teams.righthand.ai).